To test your system, click the button:
Supported System Configurations
Webcasts
Windows 10+ (Firefox or Chrome) Apple Mac OS 10.10+ (*Latest Firefox or Chrome) Android 9+ (Chrome Browser Only) Apple iOS 12+
*Official support for the “latest” version of a newly released browser, among those noted above, will be added within 8 weeks of public release. Until then, the previous version will continue to be supported instead.
If you are using an unsupported version of a Windows, Mac, or Linux operating system, you may experience difficulty in viewing and/or listening to the event.
Media Player Test
The ON24 Platform supports Chrome and FireFox . Depending on the version of the browser you are using, we can deliver the experience via HTML5.
Internet Browsers - recommended
Google Chrome (*Latest, Incognito mode) - Preferred
Mozilla Firefox (*Latest)
*Official support for the “latest” version of a newly released browser, among those noted above, will be added within 8 weeks of public release. Until then, the previous version will continue to be supported instead.
Internet Connection
For Audio events, we recommend a minimum Internet connection of 128 Kbps For Video events a minimum Internet connection of 800 Kbps is recommended for an optimal experience
Is is advised to avoid using a VPN while trying to access webinars.